Refund policy

Returns Policy

We want you to love what you've ordered — but if it's not right for you, we offer a straightforward 14-day no-quibble returns policy. No need to explain why, just get in touch.

How it works:

You have 14 days from the date of delivery to let us know you'd like to return an item.
Once you've told us, you then have a further 14 days to send it back to us.
The item should be unused and in its original packaging, in a condition suitable for resale.
Return postage is at your own cost, unless the item is faulty, damaged, or not what you ordered (see below). We'd recommend using a tracked service, since we can't issue a refund for items lost in transit back to us.
Once we've received your return, we'll process your refund within 14 days, back to your original payment method. This includes the cost of standard delivery you originally paid, but not your return postage cost.

To start a return, email us at info@stripedcircle.com with your order number and we'll guide you through the rest.

Damages and issues

Please inspect your order upon receipt and contact us within 7 days of receipt if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right. In these cases, we'll cover the cost of the return — just let us know and we'll arrange it.